MGO - Permitting software overview

The City of Amarillo Building Safety issues all permits and contractor licensing electronically. The department utilizes a software system – My Government Online Connect – MGO Connect — for permitting applications and tracking permits. 

Please create a New Account in MGO to start the permitting process.

The system is used for commercial and residential development including:

  • Permits
  • Licensing

MGO streamlines processes and creates a positive user experience. Additional benefits of the system include:

  • Mobile and tablet-friendly
  • Simplified processes
  • Consistent customer experience
  • Integrated customer support
→Access MGO Connect←

Assistance is available at the MyGovernmentOnline customer support help desk at 1-866-957-3764 (click Option 1.) The Building Safety office is available for additional assistance via email at building@amarillo.gov or by phone at 806-378-3041. 

Before submitting any plans, please review MGO Connect – Plan Submittal Instructions

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About Translations on Amarillo.gov

The City of Amarillo offers translations of content on Amarillo.gov through the Google Translate web translator (translate.google.com). Because Google Translate is an external service, the City does not control the quality or accuracy of translated content. As a result, some translations may contain inaccuracies, and there may be issues with the appearance of translated pages, including errors in images.

If you encounter incorrect or substandard translations, you can help improve them by contributing better translations using Google Translate:

  1. Hover over any text containing an error, and a pop-up box will appear.
  2. Click “Contribute a better translation.”
  3. Double-click the area of the pop-up that says “Click a word for alternative translations, or double-click to edit directly.”
  4. Make your edits directly in the text box.
  5. Press “Contribute” to submit your suggested changes.

For more information on contributing to Google Translate, visit Google Translate’s help page.

Please note that the City of Amarillo does not control the process by which contributed translations are incorporated into Google Translate.

The City of Amarillo is dedicated to enhancing the accessibility and multilingual content available on our website.