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Street

The Street Division is committed to deliver safe, clean, and well-maintained streets and alleys to the community, aligning with the goals of the City Council. We achieve this by implementing best practices, fostering collaboration, and prioritizing fiscal responsibility. Our focus on efficient communication, strategic planning, and innovative technology ensures cost-effective solutions while providing exceptional customer service.

  • CONTACT INFORMATION
  • 806-378-6922
  • Apply for a Service Line Permit:
    806-378-6819
  • Report a pothole or a maintenance problem:
    806-378-6815
  • Office Hours:
    Monday – Friday
    8:00 am – 5:00 pm

Report a Street or Alley Maintenance Issue

Contact the Street Division at 806-378-6815 to report a maintenance issue within a city street or alleyway.

Street and Alley Maintenance Details

The Street Division’s three types of pavement repairs for asphalt streets and alleys are categorized according to the size and complexity of the repair.

Pothole Patching

  • Generally ranges from 9 to 25 square feet in size
  • Patching process ordinarily takes 20-30 minutes to complete

Minor Repair

  • Generally, ranges from 25 to 200 square feet in size
  • Repair process ordinarily takes 3-8 hours to complete. 

Major Repair

  • Well over 200 square feet in size
  • Repair process ordinarily takes 2-10 working days to complete

Scheduled maintenance helps protect our roads and alleys from costly repairs, saving time and taxpayer money while extending the lifespan of our infrastructure.

Crack Sealing

  • Intermediate maintenance between sealcoat or overlay cycles
  • Seals cracks with asphalt to prevent water from damaging the road base
  • Typically performed from November to March

Sealcoating (Chipseal)

  • Sprays asphalt and gravel to improve surface grip and prevent deterioration
  • Performed on residential streets every 10 years, typically from June to September

Paved Alley Sealing (Fog Seal)

  • Protects alley surfaces from water damage
  • Typically performed in April, May, September, and October
  • Alleys will be closed for 4 hours after the sealant is applied

The Street Division is responsible for administering the permit process for all utility excavations within City Right-of-Way (ROW) for service line installation or maintenance.  City ROW includes both public streets and alleys. 

City Code Chapter 4-6, Article V, Sec. 4-6-201: Service Lineis a line connecting the Service Provider’s utility or meter to the customer’s point of utilization or consumption.

According to Sec. 4-6-205 – Service Line Permit

All utility work that involves excavation within city streets or alleys requires a permit.
To apply:

  1. Submit a Service Line Permit application to the Street Division.
  2. Provide excavation and restoration plans.
  3. Post a bond or cash security for the estimated cost of restoration and provide insurance.

 To Submit an Application for a Service Line Permit or for additional information, please contact the Street Division at 806-378-6815.

The Street Division maintains driving surfaces in unpaved alleys by using sand, gravel, or recycled materials. Repairs are prioritized based on the severity of holes, ruts, and mud to ensure smooth, drivable conditions.
Repairs include:

  • Digging out mud holes or soft spots
  • Filling with new material such as sand, gravel, or fly ash
  • Smoothing and compacting with a rubber-tire roller

The City of Amarillo keeps a close eye on weather conditions to make sure when severe weather is indicated our teams are ready to respond. City response can be initiated for high winds, tornadoes, wildfires, snow and ice (winter weather), and flooding. 

How to stay informed: 

  • Sign up for Amarillo Alerts to receive text and email emergency notifications for Potter and Randall counties: amarilloalerts.com 

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City of Amarillo: Property Taxes Rebated Per Year by Agreement Type 

Overview 

The chart shows the dollar amounts of property taxes rebated per year over the last five fiscal years, broken down by agreement type. There were no Chapter 380 property tax rebates in the first two years listed. The total amount increased slightly each year, with a more significant increase in the most recent year. 

Values 

Numerical values presented on the image: 

 

Fiscal Year 2020/2021 

Fiscal Year 2021/2022 

Fiscal Year 2022/2023 

Fiscal Year 2023/2024 

Fiscal Year 2024/2025 

Chapter 311 

$533,080 

$547,426 

$574,947 

$591,249 

$821,350 

Chapter 380 

$0 

$0 

$37,387 

$39,172 

$61,013 

Presentation 

The bar chart shows the amount of property taxes rebated in the past five fiscal years, broken down by agreement type. The horizontal axis shows each of the past five fiscal years and the vertical axis shows the dollar amount rebated. For each fiscal year there is vertical column, comprised of two stacked columns, each of which representing the different agreement types. 

City of Amarillo: Number of Tax Abatements Granted Per Year 

Overview 

The chart shows the number of businesses that received a tax abatement from the City of Amarillo in the past five fiscal years. The 2020/21 and 2021/22 fiscal years each had four active abatements, 2022/23 had five, and 2023/24 and 2024/25 each had seven. 

Values 

Numerical values presented on the image: 

 

Fiscal Year 2020/2021 

Fiscal Year 2021/2022 

Fiscal Year 2022/2023 

Fiscal Year 2023/2024 

Fiscal Year 2024/2025 

Active Abatements Per Year 

4 

4 

5 

7 

7 

Presentation 

The bar chart shows the number of businesses that received a tax abatement from the City of Amarillo in the past five fiscal years. The horizontal axis shows each of the past five fiscal years and the vertical axis shows the number of active abatements each year. Each year has one column, with the height indicating number of active abatements in that year.

Amount of Taxes Abated Per Year 

Overview 

The chart shows the dollar amounts abated over the past five fiscal years from Chapter 312 tax abatement agreements. Each fiscal year shows a larger dollar amount abated, with minor growth over the first three years, a higher increase in the fourth year, and minor growth again in the fifth year. 

Values 

Numerical values presented on the image: 

 

Fiscal Year 2020/2021 

Fiscal Year 2021/2022 

Fiscal Year 2022/2023 

Fiscal Year 2023/2024 

Fiscal Year 2024/2025 

Taxes Abated by City of Amarillo 

$510,061 

$623,017 

$679,849 

$965,261 

$1,143,899 

Total Abated by All Entities Including City of Amarillo 

$1,569,512 

$1,926,332 

$2,103,099 

$2,884,936 

$2,959,496 

Presentation 

The bar chart represents the amount of taxes abated over the past five fiscal years. The horizontal axis shows each of the past five fiscal years and the vertical axis shows the dollar amount abated. The bar representing taxes abated by the City of Amarillo is sightly offset to the side of the bar representing the amount abated by all participating tax entities for each fiscal year. This shows that the amount abated by the City of Amarillo is a part of the total amount abated by all entities.

City of Amarillo: Taxes Rebated Per Year by Type 

Overview 

This chart shows the dollar amounts rebated by the City of Amarillo from economic development incentive agreements over the past five fiscal years. Each year is broken down by rebate type, including property tax rebates, hotel occupancy tax rebates, and sales tax rebates. Each fiscal year shows a slight increase in total dollars rebated, with a more drastic increase in the most recent fiscal year. 

Values 

Numerical values presented on the image: 

 

Fiscal Year 2020/2021 

Fiscal Year 2021/2022 

Fiscal Year 2022/2023 

Fiscal Year 2023/2024 

Fiscal Year 2024/2025 

Property Tax Rebates 

$533,080 

$547,426 

$612,334 

$630,421 

$882,363 

Hotel Occupancy Tax Rebates 

$686,747 

$753,112 

$794,828 

$871,423 

$808,348 

Sales Tax Rebates 

$0 

$21,046 

$55,528 

$45,881 

$368,716 

 

Presentation 

The bar chart represents the amount rebated by the City of Amarillo for each type of tax rebate over the past five fiscal years. The horizontal axis shows each of the past five fiscal years and the vertical axis shows the dollar amount rebated. The different rebate types are stacked vertically in each fiscal year, with the height representing the total dollar amount rebated.