Amarillo City Transit (ACT) provides reliable and cost-effective public transportation services to the Amarillo community.
- CONTACT INFORMATION
- transitadministrators@amarillo.gov
- 806-378-3095
- 806-378-6846
-
Multimodal Transfer Station
509 S Bowie St
Amarillo, TX 79106 -
Office Hours:
Monday – Friday
8:00 am – 5:00 pm
TRANSIT LINKs
One Ride App Information
Computer/phone app to view routes, schedules and real-time tracking of transport vehicles.
ACT-Connect™ Information
Provides day-by-day local transportation for people with disabilities, who are certified with ACT.
City Transit Code of Conduct
Your safety and comfort are our top priorities. To ensure a positive experience for all passengers, we ask for passengers cooperation in following our Code of Conduct rules.
ACT Service Hours
ACT primarily runs Monday through Saturday between 6:20 am and 7:00 pm.
Holidays with No Transit Service
ACT is closed for the following holidays:
- New Year’s Day
- Memorial Day
- Independence Day
- Labor Day
- Thanksgiving Day
- Christmas Day
Holidays with Modified Transit Service
ACT operates on a Saturday time schedule for the following holidays:
- Martin Luther King Jr. Day
- President’s Day
- Good Friday
- Veteran’s Day
- Juneteenth
- Day after Thanksgiving
- Christmas Eve
TRANSIt faqs
Read through our helpful FAQS for answers on commonly asked Transit questions.
How can I pay for my bus fare?
- Pay for your single ride when you enter the bus.
- Purchase a Day Pass from your Bus Operator.
- Purchase Passes online: Click here to buy passes, allow a few days for mail delivery.
- Purchase Day and Monthly Passes at City Hall with cash, check, debit, or credit card.
- Buy Passes with check or exact change at the ACT office located at 801 S.E. 23rd Ave.
- Monthly passes are available to purchase the last week of each month and the first two days of the following month, offering unlimited rides.
Can I bring my pet on the bus?
Yes, pets are welcome if they are in carriers or muzzled and leashed. Service animals are welcome.
How can I ensure accessibility if I use a wheelchair or mobility device?
All ACT buses and vans are wheelchair-accessible. Ensure your device complies with ADA size and weight requirements.
Can I use headphones or personal listening devices on the bus?
Yes, riders can use headphones to enjoy your personal music or content, ensuring it doesn’t disturb other passengers.
What should I do in inclement weather?
Check for service updates during inclement weather, and contact ACT dispatch at 806-378-3095 for estimated arrival times.
How can I plan my trip in advance?
Use the One Ride mobile app for real-time bus locations and plan your trip accordingly. You can also check the fixed route schedules.
You can also utilize Apple Maps from your smartphone device to access transit information when planning your trip. Enter the address > select directions > then select the public transit icon to discover bus routes, schedules, nearby bus stop information and more.
What should I do if I have a concern during my trip?
For any safety or security concerns, please contact the Safety and Training Operations Supervisor or any member of the Amarillo City Transit Team by calling 806-378-3095.
How does the Day Pass work?
Day Pass allows you to make unlimited trips on the day of purchase. Buy it on your first trip from the Bus Operator for $2.00. There are no restrictions on when and where you can board on the day of purchase.
Can I get change for my fare?
Bus operators are not able to give change. Passengers are expected to have exact change.
How do I submit a request for a city transit bench, shelter, or additional service?
To submit a request for a city transit bench, shelter, or additional service, please fill out the Modification Request Survey. Utilize the included mapping system on the survey to identify specific locations.
What should I do if I lose something on an ACT bus or at a terminal?
Lost items found in Transit vehicles or at the Transfer Station are sent to the ACT Lost and Found Office at the Amarillo City Service Center, 801 SE 23rd Ave. The office is open Monday – Friday, 8:00 am – 5:00 pm (closed on weekends and holidays).
- Clothes, jackets, shoes, hats and similar items are not stored and are disposed of immediately.
- Non-attire items and bicycles are held for only 30 days due to storage limitations. After this period, unclaimed items are donated to local charities.
- Found items may take about a day to available for pickup from the Lost and Found Office.
To check if your item was found, call 806-378-3095 (if no one answers, leave a detailed message) and provide:
- A description of the item.
- Your name and contact information.
If your item is located, you will receive a call with pickup instructions. We recommend calling ahead before visiting.
Reminders
Amarillo City Transit is not responsible for lost items but strives to reunite customers with their belongings.
City employees are not allowed to claim found items under any circumstances.
Buy Transit Passes Online
Did you know you can buy bus tickets online? Purchase your passes today on the new payment portal.