Rideshare Voucher Pilot Program Overview

The Amarillo Ride-Share Voucher Pilot Program provides affordable, curb-to-curb transportation for eligible Amarillo residents who need help getting to medical appointments, jobs, grocery stores, and other essential services. Riders pay just $1 per trip, with the remaining cost covered through grant funding.

The Ride-Share Voucher Pilot Program begins February 10, 2026, and will operate for six months. Data collected during the pilot will help the City and its partners evaluate long-term transportation options for the community.

Program Basics

  • A 6-month pilot ride-share voucher program providing affordable, curb-to-curb transportation for non-emergency medical and essential trips.
  • To help transportation-disadvantaged residents access medical care, jobs, groceries, and essential services at a reduced rate.
  • A partnership between the City of Amarillo, Amarillo City Transit (ACT), and the Panhandle Regional Planning Commission using federal grant funding.

Eligibility

  • Amarillo residents who are:
    • 65 years or older
    • Individuals with disabilities
    • Referred clients from medical, social service, or workforce agencies
    • Women with dependent children referred through Region 16 Head Start

Participation is limited and based on eligibility, funding availability, and capacity.

Cost & Trip Limits

  • $1 per trip
  • Remaining cost is subsidized
  • Up to 6 trips per week
  • Additional essential trips may be approved case-by-case
  • Trips are non-emergency only
  • M-F 8:00 a.m.–5:00 p.m.

How the Program Works / Step-by-Step

  1. Call Transit to apply / Staff will review eligibility and enrollment
    • 806-378-6919
    • Tuesday–Thursday, 8:00 a.m.–5:00 p.m.
  2. Once Approved: Schedule rides using vouchers
    • Trips must be scheduled at least 24 hours in advance
  3. Ride assistance
    • 806-378-3095
    • Monday–Friday, 8:00 a.m.–5:00 p.m.
  4. In-person help available
    • Amarillo Multimodal Transfer Station
      509 S Bowie St.

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