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COA Snapshot: Connecting Transportation for All of Amarillo

COA Snapshot: Connecting Transportation for All of Amarillo

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Headshot of Pat Scott wearing silver metal glasses and a black ACT Transit hat

When you have mobility issues, taking a trip to the grocery store or the doctor’s office can be an ordeal.

Headshot of Pat Scott wearing silver metal glasses and a black ACT Transit hat

For the past eight years, Pat Scott has been helping make sure Amarillo residents who cannot use traditional Amarillo City Transit (ACT) transportation due to mobility issues have a way to get around the city.

Scott is a Dispatcher/Route Supervisor for ACT Demand Response.

Scott coordinates transportation service through ACT-Connect, which is ACT’s paratransit service. The service provides public transportation for certified riders who are unable to use fixed-route bus service due to a disability. The service focuses on reliability, accessibility and helping riders connect to their day-to-day destinations throughout Amarillo.

“This is a very fulfilling job,” said Scott, who has been with ACT for 26 years in various positions, including as a driver. “You feel great about providing this service because it is a little more than helping people get from Point A to Point B.

“Some people may be in a wheelchair or use a walker. Anyone who has a disability and cannot use traditional bus service can use this service.”

For Scott, the fulfillment comes from knowing he is making a difference in someone’s life.

“A lot of people do not know about this service, and when they find out they get really excited,” Scott said. “You can feel their stress being gone because they don’t have to worry about transportation.”

Scott coordinates 250-260 trips a day and 60-70 trips on Saturdays. ACT has eight vans equipped to transport residents in wheelchairs, etc. “We can provide transportation anywhere,” Scott said. “Many of our trips are to places like Walmart or United, and we have a lot of trips for dialysis.”

Scott, 67, a former truck driver, plans on working for years to come. He has been married for more than 40 years and recently welcomed a grandson to the family.

Serving the public is part of the family history as his mother, Estelle Buckles, was an officer with the Amarillo Police Department for 30 years.

“My mother was the one who recommended I start working for Amarillo City Transit and she got me a watch for my 25th anniversary with ACT,” Scott said. “This is a job I enjoy, and I am going to keep working as long as I can.

 “I think I made the right decision to switch from a truck driver,” Scott added with a smile.

For more information on ACT-Connect, go to: www.amarillo.gov/amarillo-city-transit/act-connect/

Also for more information contact City of Amarillo Media Relations Manager Dave Henry at 806-378-5219 or by email at david.henry@amarillo.gov.

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City of Amarillo: Property Taxes Rebated Per Year by Agreement Type 

Overview 

The chart shows the dollar amounts of property taxes rebated per year over the last five fiscal years, broken down by agreement type. There were no Chapter 380 property tax rebates in the first two years listed. The total amount increased slightly each year, with a more significant increase in the most recent year. 

Values 

Numerical values presented on the image: 

 

Fiscal Year 2020/2021 

Fiscal Year 2021/2022 

Fiscal Year 2022/2023 

Fiscal Year 2023/2024 

Fiscal Year 2024/2025 

Chapter 311 

$533,080 

$547,426 

$574,947 

$591,249 

$821,350 

Chapter 380 

$0 

$0 

$37,387 

$39,172 

$61,013 

Presentation 

The bar chart shows the amount of property taxes rebated in the past five fiscal years, broken down by agreement type. The horizontal axis shows each of the past five fiscal years and the vertical axis shows the dollar amount rebated. For each fiscal year there is vertical column, comprised of two stacked columns, each of which representing the different agreement types. 

City of Amarillo: Number of Tax Abatements Granted Per Year 

Overview 

The chart shows the number of businesses that received a tax abatement from the City of Amarillo in the past five fiscal years. The 2020/21 and 2021/22 fiscal years each had four active abatements, 2022/23 had five, and 2023/24 and 2024/25 each had seven. 

Values 

Numerical values presented on the image: 

 

Fiscal Year 2020/2021 

Fiscal Year 2021/2022 

Fiscal Year 2022/2023 

Fiscal Year 2023/2024 

Fiscal Year 2024/2025 

Active Abatements Per Year 

4 

4 

5 

7 

7 

Presentation 

The bar chart shows the number of businesses that received a tax abatement from the City of Amarillo in the past five fiscal years. The horizontal axis shows each of the past five fiscal years and the vertical axis shows the number of active abatements each year. Each year has one column, with the height indicating number of active abatements in that year.

Amount of Taxes Abated Per Year 

Overview 

The chart shows the dollar amounts abated over the past five fiscal years from Chapter 312 tax abatement agreements. Each fiscal year shows a larger dollar amount abated, with minor growth over the first three years, a higher increase in the fourth year, and minor growth again in the fifth year. 

Values 

Numerical values presented on the image: 

 

Fiscal Year 2020/2021 

Fiscal Year 2021/2022 

Fiscal Year 2022/2023 

Fiscal Year 2023/2024 

Fiscal Year 2024/2025 

Taxes Abated by City of Amarillo 

$510,061 

$623,017 

$679,849 

$965,261 

$1,143,899 

Total Abated by All Entities Including City of Amarillo 

$1,569,512 

$1,926,332 

$2,103,099 

$2,884,936 

$2,959,496 

Presentation 

The bar chart represents the amount of taxes abated over the past five fiscal years. The horizontal axis shows each of the past five fiscal years and the vertical axis shows the dollar amount abated. The bar representing taxes abated by the City of Amarillo is sightly offset to the side of the bar representing the amount abated by all participating tax entities for each fiscal year. This shows that the amount abated by the City of Amarillo is a part of the total amount abated by all entities.

City of Amarillo: Taxes Rebated Per Year by Type 

Overview 

This chart shows the dollar amounts rebated by the City of Amarillo from economic development incentive agreements over the past five fiscal years. Each year is broken down by rebate type, including property tax rebates, hotel occupancy tax rebates, and sales tax rebates. Each fiscal year shows a slight increase in total dollars rebated, with a more drastic increase in the most recent fiscal year. 

Values 

Numerical values presented on the image: 

 

Fiscal Year 2020/2021 

Fiscal Year 2021/2022 

Fiscal Year 2022/2023 

Fiscal Year 2023/2024 

Fiscal Year 2024/2025 

Property Tax Rebates 

$533,080 

$547,426 

$612,334 

$630,421 

$882,363 

Hotel Occupancy Tax Rebates 

$686,747 

$753,112 

$794,828 

$871,423 

$808,348 

Sales Tax Rebates 

$0 

$21,046 

$55,528 

$45,881 

$368,716 

 

Presentation 

The bar chart represents the amount rebated by the City of Amarillo for each type of tax rebate over the past five fiscal years. The horizontal axis shows each of the past five fiscal years and the vertical axis shows the dollar amount rebated. The different rebate types are stacked vertically in each fiscal year, with the height representing the total dollar amount rebated.