The Accessible Parking Enforcement Volunteer Program gives Amarillo residents the opportunity to serve their community by supporting accessible parking enforcement. Volunteers help ensure that parking spaces reserved for people with disabilities remain available for those who truly need them.
- CONTACT INFORMATION
- citymarshaladmin@amarillo.gov
- 806-378-6517
-
Complaint Line:
806-378-6541 (Leave a detailed message with the type of offense and address.) -
Simms Municipal Building
810 S Buchanan St
Suite 104
Amarillo, TX 79101 -
Office Hours:
Monday – Friday
8:00 am – 5:00 pm
Accessibility Guidance Documents
Accessible Parking Enforcement FAQS
What is the Accessible Parking Enforcement Volunteer Program?
The Accessible Parking Enforcement Volunteer Program is a City of Amarillo initiative that empowers trained volunteers to issue citations for violations of accessible (handicap) parking regulations. This includes monitoring spaces in public areas, fire lanes, and access aisles to ensure that parking remains available for those who need it most.
How do I sign up to be an Accessible Parking Enforcement Volunteer?
Visit the City of Amarillo’s website and complete the Volunteer Interest Form located on the Accessible Parking Enforcement Volunteer Program webpage. Once submitted, a representative from the Marshal’s Office will contact you to begin the onboarding process.
Can volunteers really issue tickets?
Yes. Under Texas Transportation Code § 681.0101, the City of Amarillo is authorized to appoint trained individuals to file charges against those who commit offenses related to accessible parking. Once volunteers complete the required training and meet eligibility requirements, they are granted authority by the City Marshal’s Office to issue citations for specific violations, such as:
- Parking in a handicap space without a valid placard or license plate
- Blocking access aisles
- Parking in fire lanes
What are the requirements to become a parking enforcement volunteer?
To join the Accessible Parking Enforcement Volunteer Program, applicants must:
- Be at least 21 years old
- Live within the City of Amarillo
- Hold a valid Class “C” Texas Driver License
- Have a high school diploma or GED
- Submit a completed application with references
- Pass a background check
- Attend a training session provided by the City Marshal’s Office
- Be able to operate a handheld ticket writer
- Communicate clearly and respectfully with the public
- Be available to attend Municipal Court hearings, if needed
- Sign a Volunteer Agreement and Liability Release
The Accessible Parking Enforcement Volunteer Program asks for a minimum commitment of 8 hours per month, but scheduling is flexible. Volunteers can choose when and how often they patrol, and we’re happy to work with your availability.Even a few hours each month makes a meaningful difference in protecting accessible parking for those who need it most.
Do volunteers get training and equipment?
Yes. The City Marshal’s Office provides all training, identification, and necessary equipment for volunteers to safely and effectively complete their duties.
Do volunteers get paid?
No. This is a volunteer opportunity. It’s a meaningful way to serve the community and directly support disability access.
Is it safe to volunteer for parking enforcement?
Yes. Volunteers are trained to observe and report only, never to confront others. Your safety is a priority. Patrol vehicles are equipped with a police radio to request help if needed. If a situation feels unsafe, volunteers are instructed to disengage and notify law enforcement.