Box Office Information

Our main box office is located at Entrance 1 on the west side of the Amarillo Civic Center Complex, and you can reach us at 806-378-3096. It’s open Monday through Saturday from 12:00 pm to 6:00 pm and also open on Sundays and holidays when a ticketed event is scheduled that day.

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Panhandle Tickets is the official ticketing platform for all events at the Amarillo Civic Center Complex.

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Cal Farley Coliseum Events

A second box office opens at Entrance 8, on the southeast corner of the Civic Center, typically one hour before showtime when there’s an event held in our Coliseum.

Globe-News Center for the Performing Arts

The box office is located at the south lobby entrance and typically opens one hour before events.

Accessible and Companion Seating

Accessible and companion seating is available in all venues at the Amarillo Civic Center Complex. For assistance with accessible seating questions, seating locations, or relocations, please contact the box office during regular business hours. Patrons needing assistance during or after an event should reach out to a member of guest services.

Alternative ways to purchase tickets

In addition to purchasing tickets in person at our box office, you can also buy them over the phone at (806) 378-3096 or online through Panhandle Tickets. Additional fees apply to all purchases.

Online Ticket FAQ

What if I don't already have an account?

It’s simple and easy to create an account, simply visit Panhandle Tickets and follow the steps to set one up.

Account information, including your name, email address, phone number, payment information, and password, can be updated in the My Account section. You can also contact our box office at 806-378-3096 during business hours to update your information.

Yes, you can. Be sure to share your account number with our team when you buy your tickets in person or over the phone so we can add them to your account.

The ability to forward your ticket is available on a show-by-show basis. If available, you can forward your tickets to someone else, but the recipient must have an account to accept them.

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About Translations on Amarillo.gov

The City of Amarillo offers translations of content on Amarillo.gov through the Google Translate web translator (translate.google.com). Because Google Translate is an external service, the City does not control the quality or accuracy of translated content. As a result, some translations may contain inaccuracies, and there may be issues with the appearance of translated pages, including errors in images.

If you encounter incorrect or substandard translations, you can help improve them by contributing better translations using Google Translate:

  1. Hover over any text containing an error, and a pop-up box will appear.
  2. Click “Contribute a better translation.”
  3. Double-click the area of the pop-up that says “Click a word for alternative translations, or double-click to edit directly.”
  4. Make your edits directly in the text box.
  5. Press “Contribute” to submit your suggested changes.

For more information on contributing to Google Translate, visit Google Translate’s help page.

Please note that the City of Amarillo does not control the process by which contributed translations are incorporated into Google Translate.

The City of Amarillo is dedicated to enhancing the accessibility and multilingual content available on our website.

City of Amarillo: Property Taxes Rebated Per Year by Agreement Type 

Overview 

The chart shows the dollar amounts of property taxes rebated per year over the last five fiscal years, broken down by agreement type. There were no Chapter 380 property tax rebates in the first two years listed. The total amount increased slightly each year, with a more significant increase in the most recent year. 

Values 

Numerical values presented on the image: 

 

Fiscal Year 2020/2021 

Fiscal Year 2021/2022 

Fiscal Year 2022/2023 

Fiscal Year 2023/2024 

Fiscal Year 2024/2025 

Chapter 311 

$533,080 

$547,426 

$574,947 

$591,249 

$821,350 

Chapter 380 

$0 

$0 

$37,387 

$39,172 

$61,013 

Presentation 

The bar chart shows the amount of property taxes rebated in the past five fiscal years, broken down by agreement type. The horizontal axis shows each of the past five fiscal years and the vertical axis shows the dollar amount rebated. For each fiscal year there is vertical column, comprised of two stacked columns, each of which representing the different agreement types. 

City of Amarillo: Number of Tax Abatements Granted Per Year 

Overview 

The chart shows the number of businesses that received a tax abatement from the City of Amarillo in the past five fiscal years. The 2020/21 and 2021/22 fiscal years each had four active abatements, 2022/23 had five, and 2023/24 and 2024/25 each had seven. 

Values 

Numerical values presented on the image: 

 

Fiscal Year 2020/2021 

Fiscal Year 2021/2022 

Fiscal Year 2022/2023 

Fiscal Year 2023/2024 

Fiscal Year 2024/2025 

Active Abatements Per Year 

4 

4 

5 

7 

7 

Presentation 

The bar chart shows the number of businesses that received a tax abatement from the City of Amarillo in the past five fiscal years. The horizontal axis shows each of the past five fiscal years and the vertical axis shows the number of active abatements each year. Each year has one column, with the height indicating number of active abatements in that year.

Amount of Taxes Abated Per Year 

Overview 

The chart shows the dollar amounts abated over the past five fiscal years from Chapter 312 tax abatement agreements. Each fiscal year shows a larger dollar amount abated, with minor growth over the first three years, a higher increase in the fourth year, and minor growth again in the fifth year. 

Values 

Numerical values presented on the image: 

 

Fiscal Year 2020/2021 

Fiscal Year 2021/2022 

Fiscal Year 2022/2023 

Fiscal Year 2023/2024 

Fiscal Year 2024/2025 

Taxes Abated by City of Amarillo 

$510,061 

$623,017 

$679,849 

$965,261 

$1,143,899 

Total Abated by All Entities Including City of Amarillo 

$1,569,512 

$1,926,332 

$2,103,099 

$2,884,936 

$2,959,496 

Presentation 

The bar chart represents the amount of taxes abated over the past five fiscal years. The horizontal axis shows each of the past five fiscal years and the vertical axis shows the dollar amount abated. The bar representing taxes abated by the City of Amarillo is sightly offset to the side of the bar representing the amount abated by all participating tax entities for each fiscal year. This shows that the amount abated by the City of Amarillo is a part of the total amount abated by all entities.

City of Amarillo: Taxes Rebated Per Year by Type 

Overview 

This chart shows the dollar amounts rebated by the City of Amarillo from economic development incentive agreements over the past five fiscal years. Each year is broken down by rebate type, including property tax rebates, hotel occupancy tax rebates, and sales tax rebates. Each fiscal year shows a slight increase in total dollars rebated, with a more drastic increase in the most recent fiscal year. 

Values 

Numerical values presented on the image: 

 

Fiscal Year 2020/2021 

Fiscal Year 2021/2022 

Fiscal Year 2022/2023 

Fiscal Year 2023/2024 

Fiscal Year 2024/2025 

Property Tax Rebates 

$533,080 

$547,426 

$612,334 

$630,421 

$882,363 

Hotel Occupancy Tax Rebates 

$686,747 

$753,112 

$794,828 

$871,423 

$808,348 

Sales Tax Rebates 

$0 

$21,046 

$55,528 

$45,881 

$368,716 

 

Presentation 

The bar chart represents the amount rebated by the City of Amarillo for each type of tax rebate over the past five fiscal years. The horizontal axis shows each of the past five fiscal years and the vertical axis shows the dollar amount rebated. The different rebate types are stacked vertically in each fiscal year, with the height representing the total dollar amount rebated.