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  UTILITY BILLING ONLINE PAYMENT METHODS
There are several convenient ways to pay your City of Amarillo utility bill, including the new online system. To pay your monthly water, sewer and solid waste disposal bill.

IN PERSON
Pay in person in our offices at 509 S.E. 7th Avenue between 8:00 a.m. and 5:00 p.m. Monday thru Friday. If you come into the office to pay be sure to bring both portions of your bill so we can give you a validated receipt.

ONLINE PAYMENTS
Pay through our website with your credit card (Visa or Mastercard) or ACH transfer from your bank account. You will have the option to enter a one-time payment or to enroll and save your utility account and ACH/credit card information for easy access each month.
 

ENROLLMENT
Utility Billing Online Payment Enrollment

One-Time Payment:
YOU WILL BE PROMPTED TO ENTER YOUR CITY OF AMARILLO ACCOUNT NUMBER. PLEASE USE THE TEN-DIGIT ACCOUNT NUMBER LOCATED AT THE TOP OF YOUR UTILITY BILL WITHOUT ANY HYPHENS OR LETTERS. EXAMPLE: 0000000-000A SHOULD BE ENTERED AS 0000000000.
Utility Bill Online Payments & Services

NIGHT DEPOSITORY:
A new night deposit drop box is located just outside the City Hall entrance (where) you can drop off your payments (no cash, please) 24 hours a day.

MAIL
Return the top portion of your bill, along with your payment (by Check or Money Order; do not send cash) in the return envelope provided in the bill you received to:
City of Amarillo
PO Box 100
Amarillo, Texas 79105-0100

BANK DRAFT
Have your bank account automatically drafted for the amount of your bill each month. Save time, postage and check charges, by having your bill paid automatically through your checking account by bank draft. Just fill out the Bank Draft Authorization Form and return it to us. Contact Billing Inquiries for details: 806-378-3030
Bank Draft Form (PDF)
Bank Draft Form (Text)

PHONE
Pay by credit card (Visa or Mastercard) or make an ACH transfer directly from your bank account 24 hours a day. Dial 1-888-424-9203.

City of Amarillo
Utility Billing Department
P O Box 100
Amarillo TX 79105-0100

 
 
Contact
Billing Inquiries
806-378-3030

New Service & Transfers
806-378-3030

Final Service
806-378-3030

After Hours Emergency
806-378-3019

 
Utility Billing Manager
806-378-4241
 
Asst Utility Billing Manager
806-378-4271
 
Fax
806-378-3026
 
 
Forms/Applications
Service Contract
 
Online Payments
Pay through our website (www.ci.amarillo.tx.us) with your credit card (Visa or Mastercard) or ACH transfer from your bank account. You will have the option to enter a one-time payment or to enroll and save your utility account and ACH/credit card information for easy access each month.
 
 
 


CITY HALL CONTACT INFORMATION

509 S.E. Seventh Avenue   P.O. Box 1971  Amarillo, Texas 79105-1971
Voice: (806) 378-3000   TDD: (806) 378-4229    Fax (806) 378-9394
Please visit our City of Amarillo Website Policies and Disclaimer section
or send all questions or comments to webmaster@ci.amarillo.tx.us.