Other duties performed by the Community Relations Office are:

• Communicates with the general public, the business community and the news media to provide information regarding City operations, programs, services, policies and procedures.
• Serves as the initial City contact person for all media inquiries, along with select public or community resident inquiries, questions and complaints about City issues, operations, programs and services.
• Writes, edits, prepares, assists and coordinates the publication and dissemination of in-house City marketing and promotional material, organizational, training and professional development information, employee newsletters and resource and community relations materials and information, both in written and electronic form.
• Assists in the on going presentation, development, operation and improvement of the City's Internet Website.
  Plans, organizes, directs and coordinates City community service projects.
• Serves as a member of the City's Public Information team in emergency events affecting the City, in compliance with Annex I, Emergency Public Information, of the Amarillo/Potter/Randall Emergency Operations Plan